To submit an ITS Help Desk ticket, send an email to helpdesk-request@holycross.edu, provide a brief description of your issue or request
To check on the status of an existing ticket
To access the Solarwinds ticket system:
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O'Kane 072
Phone: 508.793.3548; Fax: 508.793.2711
Monday - Friday; 8:00 a.m. - 5:00 p.m.
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